Invoice Policy

# Invoice Policy

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## Purpose

This Invoice Policy establishes standards regarding invoicing, billing, payment verification, and dispute procedures.

## Invoice Issuance

Invoices may be issued upon:

* Freight delivery
* Completion of dispatch services
* Completion of consulting services
* Contract milestone completion

## Invoice Information

Invoices may contain:

* Invoice number
* Shipment information
* Service description
* Amount due
* Payment instructions
* Payment due date

## Customer Responsibilities

Customers are responsible for:

* Reviewing invoices promptly
* Reporting billing discrepancies
* Providing accurate billing information

## Dispute Procedure

Billing disputes should include:

* Invoice number
* Supporting documentation
* Description of disputed items

## Corrections

BG SPIRIT LLC reserves the right to correct administrative, clerical, pricing, or billing errors.

## Records

Invoices may be retained for accounting, tax, audit, compliance, and legal purposes.