Dispute Resolution
Procedures for disputes related to website use, communications, payments, freight requests, and business relationships.
Thank you for reading this post, don't forget to subscribe!Good Faith Resolution
Before filing any claim, lawsuit, arbitration, chargeback, or formal complaint, users agree to contact BG SPIRIT LLC in writing and allow a reasonable opportunity to review and attempt to resolve the dispute.
Written Notice
A dispute notice should include the user’s name, company, contact information, description of the dispute, supporting documents, requested resolution, and any relevant dates, invoices, quotes, emails, or agreements.
Negotiation and Mediation
The parties should first attempt to resolve disputes through good faith negotiation. If appropriate, the parties may agree to mediation before litigation.
Preservation of Rights
Nothing in this section prevents BG SPIRIT LLC from seeking emergency relief, collection of unpaid amounts, protection of intellectual property, enforcement of written agreements, or legal remedies available under applicable law.
Bulgarian 
English